CloudSigma Washington DC, Washington, US
All Systems Operational
Washington DC Cloud ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
START: 8:00 AM PDT / 15:00 UTC
END: 12:00 PM PDT / 19:00 UTC

Zendesk will perform scheduled maintenance which will impact performance for customers on Pods 4 & 8 on Saturday, April 29th, 2017, between the hours of 08:00 AM - 12:00 PM PDT / 15:00 - 19:00 UTC.

Zendesk Support customers will experience a brief service disruption, followed by degraded performance for no more than 10 minutes at some time within the 4-hour maintenance window.

Affected products: Support and Help Center

Expected behavior: The Support and Help Center interfaces will be unreachable for several minutes, and you and your users may experience slow page loads and sluggish response times for several more minutes thereafter. Inbound and outbound communications will still be queued and processed normally during this period.

Why we're doing this: Zendesk Network engineering is augmenting our network infrastructure to support the ongoing demand of our service. Our intent is to increase connections per second (CPS) for ingress traffic; redirecting inbound connections through a more robust and efficient firewall solution. Zendesk customers may experience brief service disruption and degraded performance during the actual redirection of inbound traffic to our new firewall. We will strive to limit all service impacting events to less than 10 minutes.
Posted on Apr 18, 14:49 UTC
System Metrics Month Week Day
Washington DC API (uptime)
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Washington DC API (response time)
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Past Incidents
Apr 27, 2017

No incidents reported today.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.